Table 2 Example of the coding process
Interviewee | Quote | Code | Category | Framework level | Theme |
|---|---|---|---|---|---|
Interviewee #30, employee | “I come to meet them [people with presumptive TB], but they don’t believe me, so they tell me to go away. There’s so many con men, so people don’t want to believe. But if I keep trying to convince them, they will finally understand.” | Mistrust | Trust and mistrust | Patient | Employees and volunteers were in the position to address patient-level barriers to ACF implementation, e.g., stigma, discrimination and mistrust. |