Table 3 VA All Employee Survey items comprising culture and climate measures

1. My facility is a very dynamic and entrepreneurial place. People are willing to stick their necks out and take risks.

x

2. Managers in my facility are risk-takers. They encourage employees to take risks and be innovative.

x

3. The glue that holds my facility together is the commitment to innovation and development. There is an emphasis on being first.

x

4. My facility emphasizes growth and acquiring new resources. Readiness to meet new challenges is important.

x

7. The glue that holds my facility together is the formal rules and policies. People feel that following the rules is important.

x

9. New practices and ways of doing business are encouraged in my work.

x

10. Managers set challenging and yet attainable performance goals for my work group.

x

11. Employees in my work group are involved in improving the quality of products, services, and work processes.

x

12. Disputes or conflicts are resolved fairly in my work group.

x

13. A spirit of cooperation and teamwork exists in my work group.

x

14. Differences among individuals are respected and valued in my work group.

x