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Table 3 Psychometric properties of climate for the implementation of cultural competence

From: Advancing theory development: exploring the leadership–climate relationship as a mechanism of the implementation of cultural competence

Item Obs M (SD) ICC Awg α
Item 1: Supervisor provides incentives to the staff to become linguistically and culturally responsive, despite investment of time and resources 237 2.916 (1.121)   0.596 (0.434) .885
Item 2: Supervisor creates opportunities to talk to the staff about ways to respond to clients’ cultural and linguistic service needs despite his or her other administrative responsibilities (e.g., documentation and billing) 239 3.410 (1.045)   0.665 (0.285) .847
Item 3: Supervisor provides clear guidance about how to respond to clients’ cross-cultural issues despite busy schedule 241 3.577 (1.014)   0.602 (0.410) .829
Item 4: Supervisor has emphasized the importance of translation of material and development of policies and procedures to respond to clients with limited English proficiency, despite her or his other multiple responsibilities 238 3.378 (1.043)   0.540 (0.449) .845
Item 5: Supervisor prioritizes enhancing the staff’s cultural competence by helping resolve cross-cultural issues with clients 240 3.546 (0.967)   0.636 (0.453) .850
Test scale    .07 0.774 (0.221) .878