Table 2 Confirmatory factor analysis of culturally competent practices (knowledge, service, and personnel)

 How well are you able to describe differences within various Latino or Hispanic groups?

 How well are you able to describe the strengths of Latino groups in your service area?

 How well are you able to describe the social problems of Latino groups in your community?

 Do you know the prevailing beliefs, customs, norms, and values of Latinos in your service area?

 Do you know the social service needs of Latinos that go unaddressed by the formal social service system?

 Do you know how the causes of mental illnesses are viewed by Latino groups in your area?

 Full scale

 Does your agency use Latino-specific assessment instruments for diagnosis?

 Does your agency use Latino culture-specific treatment approaches?

 Does your agency envision community empowerment as a treatment goal?

 Does your agency review case practice on a regular basis to determine relevancy to clients of color?

 Does your agency provide or facilitate child care?

 Does your agency provide or facilitate transportation (e.g., bus tickets, ride sharing)?

 Does your agency include clients’ families and community in services?

 Does your agency translate agency materials into Spanish?

 Does your agency offer payment arrangements for indigent or low-income clients?

 Full scale

 Does staff utilize cultural consultants who can help them work more effectively?

 Does your agency provide training that help staff work with Latinos?

 Does your agency utilize interpreters to work with limited English-proficient Latinos?

 In your program, are there Latinos represented in managerial and administrative positions?

 In your program, are there Latinos represented in direct-service positions?

 In your program, are there Latinos represented in administrative support positions?

 In your program, are there Latinos represented in board positions?

 In your program, are there Latinos represented in agency consultants?

 In your program, are there Latinos represented in subcontractors?

 Full scale