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Table 1 Examples of operationalization of the CCM

From: Partnering with health system operations leadership to develop a controlled implementation trial

CCM goal: anticipatory, continuous, evidence-based, collaborative care via…

Work role redesign

Self-management support for individuals in treatment

Decision support

Information management

Community linkages

• Care management

• Access-driven scheduling

• Activated follow-up

• Incorporation of the individual’s values and skills

• Shared decision-making

• Self-management skiIIs

• Behavioral change interventions

• Provider education

• Practice guidelines

• Specialty consultation

• Population: registry

• Provider: reminders

• Outcome tracking

• Feedback

• Integrated care plans

• Additional resources

• Peer-based support

Organizational leadership and support