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Sensemaking and searning (SL)
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A deliberate and systematic attempt to find coherent, conceptual situational understanding, acquire new knowledge, or generate shared mental models
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Decision making (DM)
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Any decision in the clinical process, including what decision, by whom, made how, when, where, and why about an individual patient’s care management
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Planning (PL)
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Any activity involving the process of intending to (re-)shape another process, e.g., decisions about the clinical process. Planning (about) something, including learning, coordinating, etc. Includes re-planning
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Monitoring and detection (MD)
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Tracking implementation progress or discovering a situation that is novel, or a potential opportunity or problem, or deviations from expected processes or outcomes
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Managing the unknown, uncertain, unexpected, and irregular (MU)
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How uncertainty, risk, and ambiguity are dealt with, including identification of ambiguities and risks, monitoring strategy, and incorporation into decision making; dealing with inadequate information
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Coordinating (CO)
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Any activity that helps synchronizes two or more people involved in an activity, about clinical and change process; developing and maintaining common ground (often in planning or sensemaking)
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