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Table 1 PRIME intervention components, modules and topics

From: The PROCESS study: a protocol to evaluate the implementation, mechanisms of effect and context of an intervention to enhance public health centres in Tororo, Uganda

Intervention component

Module

Module title

Topic***

Health centre

HCM 00*

Introduction to HCM

â–ª Accountability

Management (HCM)

HCM 01*

Primary Healthcare (PHC) Fund management

â–ª Budgeting and accounting using the PHC Fund management tool

   

▪ Budgeting and accounting – putting it all together

 

HCM 02

Drug Supply

â–ª Principles of the drug distribution system

  

Management

â–ª Forms required in drug distribution cycle

   

â–ª The ACT Drug Distribution Assessment Tool (ADDAT)

 

HCM 03

Health Information

â–ª Why quality information matters

  

Management

▪ The information cycle – from patient to patient

Fever case management

FCM-T

Fever case management training

â–ª How to evaluate patients with fever and select patients for Rapid Diagnostic testing

(FCM)

  

â–ª Performing and reading an RDT

   

â–ª Management of a patient with fever and a positive RDT

   

â–ª Management of a patient with fever and a negative RDT

   

â–ª Recognition and referral of patients with severe illness

   

â–ª Patient education

   

â–ª RDT storage and monitoring

 

FCM-S

Supervision visits

▪ First supervision visit: within 1 week of training

   

▪ Follow-up supervision visits: 6 weeks and 6 months after initial training

Patient-centered

PCS 00

Introduction to PCS

â–ª Thinking about my role as a health worker

Services (PCS)

  

â–ª Introduction to PCS

   

â–ª Introduction to Self Observation Activities

 

PCS 01

Communication Skills

â–ª Building Rapport

  

Part 1

â–ª Active listening

 

PCS 02

Communication Skills

â–ª Asking good questions

  

Part 2

â–ª Giving good information

 

PCS 03

Building a positive work

â–ª Health Centre Management Changes

  

environment

â–ª Dealing with stress at work

 

PCS 04

Improving the Patient

â–ª Communication Review

  

Visit

â–ª Patient Welcome and Orientation

 

PCS 05**

Volunteers: Improving

â–ª Patient Centres Services

  

the Patient Visit

â–ª Welcoming and greeting patients

   

â–ª Improving patient navigation

  1. *These two modules are to be covered in the same workshop.
  2. **This workshop was designed for anyone working or volunteering at health centers without medical training.
  3. ***For information on learning outcomes for each module, please see the summary of training and manuals online at http://www.actconsortium.org.