Categories of participants | Nature of data sources | Number expected | Number participated |
---|---|---|---|
Purposeful sample of key informants: administrator setting strategic direction at the call centre, a nursing supervisor, a nurse educator, and a provincial ministry of health official | Individual interviews | 4 | 4 |
Staff nurses exposed to the intervention | Focus groups | 6 to 8 | 8 |
 | Adoption of decision support protocol survey | 31 | 25 |