â–ª Proactive emails from research team to clinical champions during key milestones (post-randomisation; post-receipt of online FeSS education package; post-multidisciplinary meeting; commencement of 3-month bedding down period) â–ª Reactive emails from clinical champions to research team when required Telephone â–ª Proactive telephone contact from research team to clinical champions following completion of pre-implementation audit data collection â–ª Reactive telephone contact from clinical champions to research team when required |