Implementation-oriented activities | Support-oriented activities |
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• Identify CTI implementation challenges and apply rapid-cycle improvement processes to address these challenges • Use VA administrative data to rapidly monitor outcomes (e.g., service use) of Veterans on a case manager’s caseload and provide feedback to aftercare staff • Educate aftercare staff and VA aftercare liaisons and identify key VA and community resources • Develop a site-specific CTI implementation plan | • Build relationships with aftercare staff • Encourage CTI practice and implementation • Educate aftercare staff on external facilitation, including its benefits and roles • Engage with and develop a plan to routinely update local change agents and other key stakeholders on CTI implementation • Ensure resources and personnel are available to grow and/or adapt CTI as needed |