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Table 1 CTI training and technical assistance (TA) package tailored in the Housing Transitions QUERI implementation pilot

From: Comparing two implementation strategies for implementing and sustaining a case management practice serving homeless-experienced veterans: a protocol for a type 3 hybrid cluster-randomized trial

Training/TA component

When is the component delivered?

Six session initial CTI training delivered via synchronous videoconference (2 h/week for 6 weeks)

Once, at the start of CTI implementation, for all aftercare case managers and supervisors

Online CTI toolkit, including recorded training sessions, the CTI manual, clinical templates and tools, and relevant resources

As needed by any aftercare case manager or supervisor

On-demand case consultation process with a CTI expert via telephone or videoconference (30 min/consultation)

As needed—requested by any aftercare case manager or supervisor, up to once/month per aftercare site

Community of practice sessions delivered via synchronous videoconference (1 h/session)

Monthly for 6 months, starting the month after the 6-session initial CTI training is completed

Listserv to facilitate sharing of clinical practices and anonymized case discussion among aftercare case managers and supervisors across sites

As needed by any aftercare case manager or supervisor

CTI booster sessions delivered via synchronous videoconference (1 h/training)

Every 3 months, beginning 9 months after the start of CTI implementation