Implementation strategy element | Type of element | Actual use | Effect: More often use of SSR | Effect: Better use of SSR | Recommendation score | ||||
---|---|---|---|---|---|---|---|---|---|
n | n | n | Median | ||||||
Website SSR | Passive | 11 | 21% | 7 | 64% | 8 | 73% | 8 (3–10) | |
• FAQ | 2 | 4% | 2 | 100% | 2 | 100% | 8.5 (8–9) | ||
eLearning SSRa | Active | 4 | 8% | 2 | 50% | 3 | 75% | 6.5 (4–8) | |
Sheet on “SSR updates”b | Passive | 10 | 22% | 2 | 20% | 3 | 30% | 7 (5–9) | |
Feedback button within SSRc | Active | 19 | 43% | 10 | 53% | 11 | 58% | 7 (1–10) | |
Audit and feedback reports local SSR used | Active | 9 | 18% | 6 | 67% | 5 | 56% | 8 (6–10) | |
Key opinion leader SSR | Being | Passive | 10 | 20% | 5 | 50% | N/A | 7 (2–10) | |
Having | 9 | 18% | |||||||
Communication manual SSR | Passive | 2 | 4% | 2 | 100% | 0 | 0% | 9 (8–10) | |
Combination of active elements | Active | 23 | 43% | 14 | 61% | 15 | 65% | 8 (1–10) |