Cognitive, relational and behavioural work
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1. Achieving clarity of purpose amongst site leads and all key stakeholders
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Sense-making
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Coherence
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2. Capacity (time and resources) to lead and effective team working/project support
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Relational
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Cognitive participation
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3. Turing ideas into action
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Making change happen
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Collective action
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4. Learning from own and others’ experience
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Learning from change
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Reflexive monitoring
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Clinical process
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5. Creating additional capacity to do emergency cholecystectomies
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Surgical/theatre capacity
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N/A
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6. Coordinating/managing the patient pathway
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Patient pathway/flow
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N/A
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