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Table 6 Themes emerging from QI leads reflections on leading improvement

From: Improving care at scale: process evaluation of a multi-component quality improvement intervention to reduce mortality after emergency abdominal surgery (EPOCH trial)

High-level themes

Sub-themes (number of supporting comments)

What QI leads would continue doing

 1. Keep working on data collection and feedback

Providing feedback on performance, incl. data feedback (30)

Use run-charts (19)

Good data collection process/data collection support (14)

Using data to create situational awareness (4)

 2. Keep working on engagement, involvement and collaboration

Engage/involve all relevant stakeholders (22)

Interprofessional involvement (9)

Form a QI team (8)

Engage/involve trainees (4)

Identify enthusiastic colleagues (4)

Collaborate with other hospitals (2)

Obtain senior support for the project (2)

 3. Using a ‘systems thinking’ approach to improvement

Hardwire changes into system (9)

Building risk scoring into care pathway (8)

Use a checklist/care bundle approach (2)

 4. Specific clinical interventions

Clinical interventions (9)

Risk stratification (6)

 5. Use an iterative approach to change

Take an incremental/stepped approach to improvement (6)

Persist with implementation (2)

What QI leads would do differently

 6. Engage and involve people more effectively

Wider engagement of stakeholders (17)

More surgical engagement/involvement in project (15)

More interprofessional involvement (10)

Better engagement/involvement of trainees (6)

Form a larger QI team (5|

Involve more people (3)

 7. Get data collection and feedback right

Improve data collection/more data support (17)

More data feedback (8)

More data analysis (4)

 8. Obtain stronger senior support for the project

Stronger senior leadership/board level support (16)

More protected time for the project (7)

 9. Work on own leadership/ project management skills

Manage the QI team more effectively (10)

Get started sooner (6)

Be more forceful (3)

Focus on motivation/behaviour change (2)

Use an iterative approach (2)

More collaboration with other hospitals (2)

Better planning of improvements / system changes (2)

  1. QI quality improvement; Run-chart a specific type of time-series chart used in quality improvement