Table 4 Common themes identified from feedback regarding the Quality Improvement (QI) programme
“What was most helpful about the QI programme” (from 56 free-text responses) | “What could have been better about the QI programme” (from 36 free-text responses) |
|---|---|
QI training (at the meetings) and online resources (n = 14) | More clarity about the intervention and how to implement it (n = 10) |
Networking with colleagues from other hospitals (facilitated by meetings) (n = 11) | More meetings, and more input from the central team (n = 8) |
Good communication and support (n = 12) | Better support / better run-chart tool (n = 7) |
The Excel tool to generate run-charts from National Emergency Laparotomy Audit (NELA) data (n = 11) | A longer intervention period for those activated late (due to the stepped wedge trial design) (n = 7) |
Enthusiasm and motivation generated by the EPOCH team and project overall (n = 8) | Less components in the clinical pathway (n = 4) |