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Table 3 Process evaluation outcomes of an audit with feedback in home care

From: Data for Improvement and Clinical Excellence: a report of an interrupted time series trial of feedback in home care

  June 2011 September 2011 December 2011 March 2012 Overall
(n = 63) (n = 74) (n = 87) (n = 75)
No. % No. % No. % No. % No. %
Position title
 Care/case manager 12 19.0 29 39.2 33 37.9 15 20.0 89 29.8
 Registered nurse 12 19.0 18 24.3 20 23.0 25 33.3 75 25.1
 Licensed practical nurse 6 9.5 4 5.4 7 8.0 4 5.3 21 7.0
 Healthcare aide/personal care attendant 16 25.4 14 18.9 14 16.1 19 25.3 63 21.1
 Allied health professionals 12 19.0 6 8.1 6 6.9 3 4.0 27 9.0
 Manager/team leader 5 7.9 2 2.7 5 5.8 4 5.3 16 5.4
 Others 1 1.4 2 2.3 5 6.7 8 2.7
Provider responses to feedback reports
 Read more than half of the report 57 90.5 68 91.9 70 84.3 61 81.3 256 86.8
 Understood more than half of the repot 54 87.1 65 86.7 73 85.9 63 84.0 255 85.9
 Found the report useful overall 28 44.4 32 42.7 38 44.2 29 39.7 127 42.8
 Discussed the report with another staff member 19 30.2 26 34.7 32 37.7 35 47.3 112 37.3
 Found the report useful to make changes in the way they take care of clients 25 40.3 24 32.0 34 40.5 20 26.7 103 34.8