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Table 3 A classification of knowledge encounters: how the knowledge is encountered (facets, descriptions and examples)

From: Describing knowledge encounters in healthcare: a mixed studies systematic review and development of a classification

How encountered Description Examples from included studies
Verbal communication Through voice either face-to-face or via a medium, such as a telephone Informal conversation with colleagues, telephone hotline to specialist
Written format Through print either in paper or electronic form Company literature, textbooks
Visual Through observation either directly or through some form of print or electronic medium Video
Haptic Through touch The patient’s body
Olfactory Through smell Reading the patient using senses (smell, listening, watching, touch)
Internal reflection Through conscious exploration of personal thoughts and experiences Nurses’ known explorations