Table 2 A classification of knowledge encounters: knowledge facets, descriptions and examples
Knowledge facet | Description | Examples from included studies |
|---|---|---|
Codified knowledge | Research, theoretical or practice-based knowledge subject to quality control by editors, peer review and debate | Journal, guidelines, textbook |
Individualised codified knowledge | Codified knowledge presented in some manner by individuals in person | Informal conversation with colleagues, seminars, grand rounds |
Procedural knowledge | The individual actions required to carry out a given activity | Observation of other’s practice |
Process or policy knowledge | Local or national processes and policies | Local care delivery, national health policy |
Experiential knowledge | That obtained through personal experience | What has worked/not worked before, personal clinical experience, patient’s experiences of illness |
Custom | The implicit norms of a given healthcare setting or professional group | The way it has always been done |
Product or service knowledge | Commercial product and service characteristics | Company representative, company literature |