Category | Capability | Definition |
---|---|---|
Feedback capabilities | ||
Outcome monitoring for provider is a prime function | System’s prime function is noted here. | |
Immediate feedback timing | System provides immediate feedback (i.e., within seconds; available upon screen refresh) to se to service provider upon data collection as opposed to a couple hours/days later, by mail or email, etc. | |
Provides standard gap feedback | Standard-gap feedback provides information to a user that compares data contained within system to information derived from an external source. This included standard gaps to norms, prior expectation, past performance, performance of other groups, ideal goal. | |
Alerts to provider | Alerts are made to service provider in order to bring critical information to the user’s attention in ways that circumvent the usual pathway of providing information. May include emails, pop- ups, flags, etc. | |
Corrective feedback from system | System provides corrective feedback (i.e., feedback aimed at changing a provider's approach, strategy or treatment decision) to service provider with the aim of producing a more positive treatment outcome. | |
Makes referrals | System facilitates referrals for additional services (i.e., those other than the reason why the MFS- facilitated contact occurred) either in-house (within an agency) or to a different organization | |
Compares service providers to other providers | System is able to compare users to other providers in various ways e.g., how often providers use system, how compliant they are to system. | |
Alerts to others | Alerts are made to individuals other than the service provider, i.e., supervisors, guardians, etc. | |
Compares treatment outcomes to user defined goals | System is able to compare treatment outcomes across time to previously established individual treatment targets. | |
Data capabilities | Capabilities of the MFS related to how data can be displayed, disseminated, and manipulated | |
Summary reports | System creates a static snapshot of relevant information, likely designed for (1) paper chart documentation or (2) sharing with some party (e.g., supervisor, insurance company, client). This report will likely include only a subset of the information available in system. | |
Displays outcomes as graphs | System has ability to produce a graphic display of various outcomes. | |
Aggregate data at multiple levels | System is able to present data on various levels beyond the individual treatment recipient level, e.g., by treatment provider, center, measure, etc. | |
View option of treatment recipient | System gives service provider the ability to view a single client’s relevant information. | |
Summary reports for service recipient | A static summary report specifically designed to be shared with the service recipient. | |
Customizability capabilities | Capabilities associated with how and what aspects of the MFS can be altered to fit a site, provider, or service recipient’s unique needs. | |
Library of measures to choose from | System provides two or more measures that users can choose to utilize on a case-by-case or program-by- program basis. | |
Provider determines frequency of measure administration | Service provider has the ability to determine how often measures are administered by system; frequency is not set by system. | |
New tools and measures can be added | New outcome monitoring tools, instruments, or measures are able to be added to system. | |
Ability to create idiographic tracking mechanisms | System has ability to create idiographic tracking mechanisms that may be used to measure progress related to the individual treatment targets recorded by system. | |
Customizable dashboard | System user is able to customize and determine what information appears on/in system dashboard. | |
Provider can add new tools directly | Individual service providers are able to add new outcome monitoring tools themselves rather than other parties, i.e., supervisors or system administrators. | |
Ability to customize alerts | System allows for customizable alerts, e.g., timing of alerts, mode of alert delivery, types of alerts, etc. | |
Tracking capabilities | Capabilities associated with the MFS’s ability to capture outcomes and processes that are relevant to a service recipient’s progression through treatment. | |
Tracks standardized outcomes | Outcomes are specified, quantitative treatment targets that may reasonably be believed to result from the intervention. May include mental/behavioral health (e.g., depression, conduct problems, other symptoms), client functioning across domains (e.g., work, school, social, etc.), physical health, etc. Outcomes may include standardized (i.e., norm-referenced) assessment scales or idiographic (i.e., individualized) outcomes. | |
Tracks idiographic measures relevant to treatment process | System is able to track idiographic/non-standardized outcomes (e.g., OCD compulsions, tantrums, self-injury incidents). | |
Tracks therapeutic processes | System tracks therapeutic processes related to treatment, e.g., therapeutic alliance, engagement/motivation. | |
Tracks interventions delivered by providers | System allows for tracking over time of specified treatment protocol or intervention element/subcomponent use (e.g., exposure therapy, mindfulness exercises, etc.). | |
Tracks/measures individual treatment targets (goals) | System is able to track and measure the individual treatment targets/goals that were recorded by the system. | |
Records treatment goals | System is able to explicitly record defined individual treatment goals for the service recipient. | |
Tracks critical events for service recipient | System allows for indicating the occurrence of important/clinically-relevant events (e.g., suicide attempt, fights with significant others) at discrete points in time regardless of whether these have been previously identified for ongoing monitoring. |