Table 2 Facilitation roles undertaken exclusively by EFs and IFTs

• Providing skills training

• Using storytelling

• Stimulating critical inquiry and assisting groups to develop/refine specific project-related questions

• Discussing specific cases/experiences within the scope of the project

• Thinking ahead in the process

• Linking implementation actions to outcomes

• Performing meeting evaluations

• Tailoring/adapting facilitation services to the local setting

• General administrative planning

• Listening actively, clarifying and summarizing the information

• Observing group members’ behaviors

• Sharing benchmarking results from multiple sites to encourage team