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Table 3 Summary of trial client outcomes and implementation processes

From: A protocol for a pragmatic randomized controlled trial using the Health Teams Advancing Patient Experience: Strengthening Quality (Health TAPESTRY) platform approach to promote person-focused primary healthcare for older adults

Implementation processes
Variable/outcome Outcome measure Timing Methods of analysis
Volunteer self-efficacy 3-item self-efficacy rating of communication with client, performance of tasks necessary for home visit (i.e., navigate TAP-App) and handling unexpected issues (0–100 % scale) Prior to each home visit Mean differences for the first 3 months of visits compared to the second 3 months of visits
Completeness of TAP-App used by volunteers Time to complete each module; number of items missed T6, T12 Mean differences where applicable
Client satisfaction with volunteers Description of experience with volunteer home visits T3, T12 Qualitative descriptive method
Uptake of personal health record by clients PHR metrics including number of times logged in, features used, number of secure messages sent, issues encountered, and described experience with the personal health record T0, T6, T12 Mean differences where applicable; content analysis with frequency counts of each category where applicable
Type and extent of healthcare team involvement with client Chart audit to track actions of healthcare team (type of follow-up, team members involved) T 6 Content analysis with frequency counts of each category of resource
Quality and extent of healthcare team functioning and organizational readiness for change by health team members Described in qualitative interviews T3, T12 Qualitative descriptive method
ORCA [66] Mean difference between T3 and T12
How often and what types of community resources are utilized by clients? Chart audit to track connections to community resources and programs T 6 Content analysis with frequency counts of each category of resource
Type and extent of involvement of clients in program Described in qualitative interviews T 6 Qualitative descriptive method
Type and extent of involvement of family caregivers in the program Research session notes; described in qualitative interviews T 6 Content analysis with frequency counts of each category of resource
What life and health goals are generated by clients? Structured open-ended questions in research session T6, T12 Thematic analysis of goals based on goal areas
Process of implementation and factors influencing implementation Described in qualitative interviews T3, T12 Qualitative descriptive method
  1. Demographic information including age, gender, level of education, marital status, ethnicity, language spoken, and number of medications, falls, adverse events, and economic analysis not included in the above table
  2. T 0 baseline, T 3 3-month collection, T 6 6-month collection, T 12 12-month collection
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