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Table 3 Summary of trial client outcomes and implementation processes

From: A protocol for a pragmatic randomized controlled trial using the Health Teams Advancing Patient Experience: Strengthening Quality (Health TAPESTRY) platform approach to promote person-focused primary healthcare for older adults

Implementation processes

Variable/outcome

Outcome measure

Timing

Methods of analysis

Volunteer self-efficacy

3-item self-efficacy rating of communication with client, performance of tasks necessary for home visit (i.e., navigate TAP-App) and handling unexpected issues (0–100 % scale)

Prior to each home visit

Mean differences for the first 3 months of visits compared to the second 3 months of visits

Completeness of TAP-App used by volunteers

Time to complete each module; number of items missed

T6, T12

Mean differences where applicable

Client satisfaction with volunteers

Description of experience with volunteer home visits

T3, T12

Qualitative descriptive method

Uptake of personal health record by clients

PHR metrics including number of times logged in, features used, number of secure messages sent, issues encountered, and described experience with the personal health record

T0, T6, T12

Mean differences where applicable; content analysis with frequency counts of each category where applicable

Type and extent of healthcare team involvement with client

Chart audit to track actions of healthcare team (type of follow-up, team members involved)

T 6

Content analysis with frequency counts of each category of resource

Quality and extent of healthcare team functioning and organizational readiness for change by health team members

Described in qualitative interviews

T3, T12

Qualitative descriptive method

ORCA [66]

Mean difference between T3 and T12

How often and what types of community resources are utilized by clients?

Chart audit to track connections to community resources and programs

T 6

Content analysis with frequency counts of each category of resource

Type and extent of involvement of clients in program

Described in qualitative interviews

T 6

Qualitative descriptive method

Type and extent of involvement of family caregivers in the program

Research session notes; described in qualitative interviews

T 6

Content analysis with frequency counts of each category of resource

What life and health goals are generated by clients?

Structured open-ended questions in research session

T6, T12

Thematic analysis of goals based on goal areas

Process of implementation and factors influencing implementation

Described in qualitative interviews

T3, T12

Qualitative descriptive method

  1. Demographic information including age, gender, level of education, marital status, ethnicity, language spoken, and number of medications, falls, adverse events, and economic analysis not included in the above table
  2. T 0 baseline, T 3 3-month collection, T 6 6-month collection, T 12 12-month collection