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Table 3 Summary of trial client outcomes and implementation processes
| Implementation processes | |||
|---|---|---|---|
| Variable/outcome | Outcome measure | Timing | Methods of analysis |
| Volunteer self-efficacy | 3-item self-efficacy rating of communication with client, performance of tasks necessary for home visit (i.e., navigate TAP-App) and handling unexpected issues (0–100 % scale) | Prior to each home visit | Mean differences for the first 3 months of visits compared to the second 3 months of visits |
| Completeness of TAP-App used by volunteers | Time to complete each module; number of items missed | T6, T12 | Mean differences where applicable |
| Client satisfaction with volunteers | Description of experience with volunteer home visits | T3, T12 | Qualitative descriptive method |
| Uptake of personal health record by clients | PHR metrics including number of times logged in, features used, number of secure messages sent, issues encountered, and described experience with the personal health record | T0, T6, T12 | Mean differences where applicable; content analysis with frequency counts of each category where applicable |
| Type and extent of healthcare team involvement with client | Chart audit to track actions of healthcare team (type of follow-up, team members involved) | T 6 | Content analysis with frequency counts of each category of resource |
| Quality and extent of healthcare team functioning and organizational readiness for change by health team members | Described in qualitative interviews | T3, T12 | Qualitative descriptive method |
| ORCA [66] | Mean difference between T3 and T12 | ||
| How often and what types of community resources are utilized by clients? | Chart audit to track connections to community resources and programs | T 6 | Content analysis with frequency counts of each category of resource |
| Type and extent of involvement of clients in program | Described in qualitative interviews | T 6 | Qualitative descriptive method |
| Type and extent of involvement of family caregivers in the program | Research session notes; described in qualitative interviews | T 6 | Content analysis with frequency counts of each category of resource |
| What life and health goals are generated by clients? | Structured open-ended questions in research session | T6, T12 | Thematic analysis of goals based on goal areas |
| Process of implementation and factors influencing implementation | Described in qualitative interviews | T3, T12 | Qualitative descriptive method |
