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Table 3 Implementation strategy

From: Implementing a social network intervention designed to enhance and diversify support for people with long-term conditions. A qualitative study

Actors Partner organisations: My Life a Full Life and Age UK Isle of Wight (see text)
Facilitators: health trainers and care navigators
Users: People with type 2 diabetes living in the community
Actions Facilitators use the social network tool GENIE with their clients to map out social support networks and link people to local resources
Action targets The organisations: support facilitators; facilitate training process; find key local stakeholders for working group to develop sustainability strategy.
Facilitators: attend training; use GENIE tool with clients and recruit 15 case study subjects (n ≤ 2 per facilitator); share and discuss learning with researchers
Users: provided with personal GENIE web account; work through GENIE with facilitator; prioritise up to three new activities or resources to try.
Temporality Assumption that the user will access the chosen activities or resources soon after the delivery of the intervention.
Dose Facilitated use of GENIE happens once. This includes:
1. Creating a social network map using a web-based concentric circle tool.
2. Discussion around the type of support shown in the map and activities they used to enjoy but have dropped.
3. Questions concerning preferences.
4. Prioritisation of up to three activities or forms of support.
5. Generation of a map of the chosen activities in relation to the user’s address.
The user can access the website through their password-protected personal account at any time to redraw their network map and find new activities or resources.
Implementation outcome affected 1. Users have a more diverse support network.
2. Adoption of the tool by the facilitators as part of their routine assessment of clients.
3. Sustained maintenance and updating of the database of local organisations with input from facilitators and local people.
4. Partner organisations and commissioners can extract data to see where there are gaps in resource provision.