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Table 4 Communication questions

From: Advancing heart health in North Carolina primary care: the Heart Health NOW study protocol

In the last 12 months, how often did your provider

Response options

Q14

explain things in a way that was easy to understand?

•Never

Q15

listen carefully to you?

•Sometimes

Q17

give you easy to understand information about any health questions or concerns?

•Usually

Q18

seem to know about your medical history?

•Always

Q19

show respect for what you had to say?

Q20

spend enough time with you?

  1. Items from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Survey [18]