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Table 4 Communication questions

From: Advancing heart health in North Carolina primary care: the Heart Health NOW study protocol

In the last 12 months, how often did your provider Response options
Q14 explain things in a way that was easy to understand? •Never
Q15 listen carefully to you? •Sometimes
Q17 give you easy to understand information about any health questions or concerns? •Usually
Q18 seem to know about your medical history? •Always
Q19 show respect for what you had to say?
Q20 spend enough time with you?
  1. Items from the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician and Group Survey [18]