From: Why (we think) facilitation works: insights from organizational learning theory
External absorptive capacity meta-routines [9] | |
---|---|
Identifying and recognizing the value of externally generated knowledge | Introduces new research-based ideas of potential value to resolving performance gaps |
Learning from and with partners, suppliers, customers, competitors, and consultants | Establishes effective communication channels |
Networking | |
Supports the development of new competencies or skills by identifying external suppliers | |
Transferring knowledge back to the organization (establishing knowledge sharing processes) | Establishes effective communication channels |