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Table 1 Map of facilitation processes and activities to external absorptive capacity meta-routines

From: Why (we think) facilitation works: insights from organizational learning theory

External absorptive capacity meta-routines [9]

Facilitation processes and activitiesa [1, 46]

Identifying and recognizing the value of externally generated knowledge

Introduces new research-based ideas of potential value to resolving performance gaps

Learning from and with partners, suppliers, customers, competitors, and consultants

Establishes effective communication channels

Networking

Supports the development of new competencies or skills by identifying external suppliers

Transferring knowledge back to the organization (establishing knowledge sharing processes)

Establishes effective communication channels

  1. aFor primary sources, see Additional file 1: Table S1a