Fig. 1

Example of ‘cartoon strip’ approach to generating discussion about case scenarios. In this example, Frame 1 introduces the characters (Angela who is wife and carer for her husband, Bill, who has mild dementia). Frame 2 explains that Angela has diabetes and records her blood-sugar levels daily. Frame 3 describes the introduction of telehealth for Angela to send her blood-sugar readings to a clinic on a weekly basis. In Frame 4, Angela rushes to the shops to get Bill’s medication and food for breakfast. In Frame 5, the clinic calls Angela on her mobile phone while she is at the shop because she forgot to send her blood sugar readings that morning. In Frame 6, Angela apologises for forgetting to send her measurements through the telehealth unit and informs the caller that she will do it once she gets home