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Table 5 Process measures

From: Protocol for the evaluation of a social franchising model to improve maternal health in Uttar Pradesh, India

Indicator

Survey tool

1. Uptake of social franchising

Proportion of private health providers who join network (%)

Health provider census

Proportion of providers who left network in past year (%)

Health provider survey

Proportion of providers purchasing and selling SkyMeds (%)

Health provider survey

2. Training

Proportion of social franchisees that have received clinical training (%)

Health provider survey

Proportion of social franchisees that have received training in use of technology (%)

Health provider survey

3. Information and marketing

Proportion of women who have ever heard of Sky social franchise network (%)

Household survey

Proportion of social franchisees that have been branded (%)

Health provider survey

4. Contacts with health workers

Proportion of women who had any contact with ASHAs during pregnancy (%)

Household survey

Proportion of individuals who have used telemedicine in past 6 months (%)

Household survey

5. Monitoring and feedback

Proportion of social franchisees that have received supervision visits past 6 months (%)

Health provider survey

Proportion of social franchisees that have received feedback on quality past 6 months (%)

Health provider survey