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Table 5 Process measures

From: Protocol for the evaluation of a social franchising model to improve maternal health in Uttar Pradesh, India

Indicator Survey tool
1. Uptake of social franchising
Proportion of private health providers who join network (%) Health provider census
Proportion of providers who left network in past year (%) Health provider survey
Proportion of providers purchasing and selling SkyMeds (%) Health provider survey
2. Training
Proportion of social franchisees that have received clinical training (%) Health provider survey
Proportion of social franchisees that have received training in use of technology (%) Health provider survey
3. Information and marketing
Proportion of women who have ever heard of Sky social franchise network (%) Household survey
Proportion of social franchisees that have been branded (%) Health provider survey
4. Contacts with health workers
Proportion of women who had any contact with ASHAs during pregnancy (%) Household survey
Proportion of individuals who have used telemedicine in past 6 months (%) Household survey
5. Monitoring and feedback
Proportion of social franchisees that have received supervision visits past 6 months (%) Health provider survey
Proportion of social franchisees that have received feedback on quality past 6 months (%) Health provider survey