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Table 1 Preparation steps for trial design

From: Study protocol: transforming outcomes for patients through medical home evaluation and redesign: a cluster randomized controlled trial to test high value elements for patient-centered medical homes versus quality improvement

Aspect

Results

Changes made

PRECIS (pragmatic trial) review

Initial high-value elements were too focused and prescriptive

Broadened to allow flexibility and health professional judgment

Alignment with health reform via multistakeholder panel (N = 12)

Incentives too complex; lack of alignment with other health reform efforts; team and clinic culture will drive results

Generated alignment document; revised intervention metrics and approach to better align with initiatives; extensive team and clinic assessment

Chronic illness patient focus group (N = 9)

Access to the clinic and the specific services need to be improved; information gaps about what is newly available (like care coordination) was common

Look carefully for patient experience measures that examine access and information gathering; expect different experiences from patients than reported by clinics; improve education

Insurer focus group (N = 22)

Each insurer had their own initiative or had a separate take on the current initiative set

Aligned principles were agreed to by payers; encourage payer alignment

Pilot clinic interviews (N = 6)

Expectations of the clinic too vague and time-consuming

Generated a memorandum of understanding that clinics revised and implemented