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1. Individual-centred
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An individual based in a healthcare organisation is supported by or embedded into an external KM team
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Training and supporting secondary care based heart failure nurses to undertake audit and feedback of heart failure care facilitated by a KM team in general practices [80]
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2. Team-centred
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A team based in a healthcare organisation is working on a KM project supported by an external KM initiative
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Training and supporting a multiprofessional team to undertake an evidence-based improvement project around identification and management of patients with CKD [58],[59]
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3. Organisation-centred
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The whole organisation is involved in one or several KM projects supported by an external KM team
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Supporting all staff members of a general practice (i.e. not just a nominated ‘lead’ or ‘improvement team’) to actively participate in service improvement projects facilitated by KM experts
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