Implementation of a self-management support approach (WISE) across a health system: a process evaluation explaining what did and did not work for organisations, clinicians and patients

Table 3 Satisfaction with training

	N	Minimum	Maximum	Mean	Std. deviation
Session 1—all practice staff
265 participants ranging from 4 to 16 per practice
??Did you find the training useful	265	1	4	3.05	.820
??Did you like the structure	264	1	4	3.05	.766
??Did you learn from others	264	0	4	3.08	.751
??Was patient pathway useful	263	0	4	2.99	.803
??Was creating opportunities helpful	255	0	4	2.91	.791
??Were the discussions of benefit	263	0	4	3.11	.784
??How actively involved were you	262	1	4	2.96	.772
??Will practice use PRISMS	255	0	4	2.80	1.007
??How likely is system change	252	0	4	2.50	.815
??Valid N (listwise)	232
Session 2—GPs and nurses
124 participants ranging from 1 to 7 per practice
??Did you find the training useful	123	1	4	3.21	.668
??Did you like the structure	124	1	4	3.18	.663
??Did you learn from others	124	0	4	3.19	.779
??Was the DVD useful	120	1	4	2.93	.796
??Did you find role play helpful	108	0	4	3.06	.818
??Were the discussions of benefit	124	1	4	3.35	.665
??Will you be able to use the skills	116	1	4	3.26	.674
??Valid N (listwise)	100

Evaluation forms were completed by staff from 31 practices at the end of each training session (18 intervention, 13 control-control practices received training after the 12-month patient follow-up questionnaires had been completed but note that the 6 neighbouring control practices were not trained (outwith the time for the programme grant) and 4 randomised practices withdrew from training).
Score range: 0?=?not at all, 4?=?very much.

ISSN: 1748-5908