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Table 2 Mean satisfaction ratings

From: Comparing in-person and webinar delivery of an immunization quality improvement program: a process evaluation of the adolescent AFIX trial

  In-person Webinar
  Mean (SD) Mean (SD)
Overall program satisfactiona   
 Helpfulness 4.7 (0.6) 4.7 (0.4)
 Ease of understanding 4.7 (0.8) 4.7 (0.4)
 Convenience 4.5 (0.8) 4.5 (0.8)
 Length of consultation 4.7 (0.5) 4.4 (0.8)
Rating of program componentsb   
 Assessment report 4.6 (0.6) 4.6 (0.9)
 Missing immunization report 4.8 (0.5) 4.6 (0.9)
 Duplicate client report 4.4 (0.9) 4.3 (1.0)
 State/national comparisonc 4.2 (0.8) 4.3 (0.9)
 County/regional comparison 4.5 (0.8) 4.5 (0.9)
 Reminder/recall training 4.4 (0.7) 4.5 (0.9)
  1. Note. In-person and webinar conditions had comparable satisfaction scores (all comparisons p > 0.05).
  2. aItems assessed with a five-point response scale ranging from ‘strongly disagree’ (1) to ‘strongly agree’ (5).
  3. bItems assessed with a five-point response scale ranging from ‘very unimportant’ (1) to ‘very important’ (5).
  4. cExcludes data missing for clinics in the in-person (n = 1) and webinar (n = 1) conditions.