Audit components | Data are valid |
Data is based on recent performance | |
Data are about the individual/team’s own behavior(s) | |
Audit cycles are repeated, with new data presented over time | |
Feedback components | Presentation is multi-modal including either text and talking or text and graphical materials |
Delivery comes from a trusted source | |
Feedback includes comparison data with relevant others | |
Nature of the behaviour change required | Targeted behavior is likely to be amenable to feedback |
Recipients are capable and responsible for improvement | |
Targets, goals, and action plan | The target performance is provided |
Goals set for the target behaviour are aligned with personal and organizational priorities | |
Goals for target behaviour are specific, measurable, achievable, relevant, time-bound | |
A clear action plan is provided when discrepancies are evident |