Toward systematic reviews to understand the determinants of wait time management success to help decision-makers and managers better manage wait times

Table 2 Types of wait time strategies reviewed in the articles according to phase of change and level of introduction

Phase of change	Level of introduction	Strategies	Article numbers
Implementation	*Contextual level*	Booking systems	[17, 18, 32, 35, 40]
		Maximum wait time guarantee	[33, 34, 37, 52]
		Software development for WTM (includes simulation)	[29]
		Increases in capacity	[48]
		Pooled wait lists	[38]
		Standards or prioritization tools	[22, 42, 44]
		Improved data collection or data analysis	[45]
		Other (sending patients abroad, GP fund-holding, GP referral system)	[30, 39, 56]
	*Local level*	Increases in capacity	[43, 49]
		Work reorganizations	[19, 28, 47, 50, 54]
		Pre-operatory clinic	[46, 51]
		Pooled wait lists	[36]
		Standards or prioritization tools	[41]
		Improved data collection or data analysis	[55]
		Software development for WTM (includes simulation)	[20, 21, 29, 31]
Sustainability	*Contextual level*	Standards or prioritization tools	[22–26, 57, 61–63]
Sustainability	*Local level*	Work reorganizations at the local level	[54, 58, 60]
		Booking system	[59]

ISSN: 1748-5908