From: Improving physician hand hygiene compliance using behavioural theories: a study protocol
Observation of the environmental context of interactions | Observation of the process of the interaction |
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Who is present during the interaction? | Who speaks to whom and about what? (i.e., the auditor and physician interaction) |
Physical space (use a diagram to depict the set up of space and how people, patients and sinks/alcohol hand rub dispensers are positioned in that space) | How are concerns responded to? |
Describe how patient care is delivered in the setting (i.e., is this a shared room? Are other patients receiving care at the same time?) | Are the physicians receiving feedback from the auditors? |
Location of the auditor in relation to the physician being observed | If feedback is given, how do the physicians respond? |
Describe the length of the interaction | Whenever possible, capture verbatim accounts between individuals present |