Table 3 Documentation of enhanced REP Facilitators’ Core Component Tasks and Time

Preparation for communication with facilities or regional leadership

• Review implementation progress

• Review barriers or facilitators to implementation described during last contact or ascertained through other sources as documented in Facilitator database

• Review stated actions planned from last contact (i.e., action plans) as documented in Facilitator database

Semi-structured communication with facilities and/or regional stakeholders (phone call)

• Discuss progress on action plans that were established in prior contact

• Discuss implementation progress based on monthly report

• Provide support, encouragement, reinforcement of progress made

• Collaboratively identify additional/existing barriers, changes to context that could affect implementation

• Problem-solve strategies, solutions to address barriers

• Collaboratively identify additional/existing facilitators and discuss how to use them to encourage implementation

• Provide suggestions for how to adapt intervention to local setting without compromising core components

• If needed, refer to technical assistance resources (available through standard REP)

• Provide information in response to questions, concerns, or promise to obtain needed information

• Collaboratively identify specific actions that can be taken to assist in implementation prior to next contact

Follow up

• Number of contacts with facility mental health provider implementing Re-Engage

• Number of contacts with regional network leaders

• Number of barriers and solutions discussed with facility providers

• Follow-up emails and phone calls to link to existing resources (e.g., technical assistance, leadership, continue problem solving a specific issue, provide information in response to a question

• Schedule next contact (e.g., schedule conference call lines, email facilities that have not been responsive)

Facilitators weekly communication with leadership partners (phone call)

• Facilitators join the weekly calls between research staff and VA national mental health leadership

• Provide overview of facilitation progress

• Provide information to/seek information from VA Mental Health Services Leadership about facility-specific issues that may have arisen during the week’s facilitation communications, seek guidance as needed

• Obtain information regarding other initiatives affecting mental health providers

Facilitators weekly peer consultation meeting

• Review each facility receiving facilitation, identify implementation progress, barriers

• Discuss strategies being used to encourage implementation at each facility

• Provide support, encouragement, and accountability to one another

• Provide information to/seek information from Technical Assistance research staff, as needed