| Practice A | Practice B | Practice C | Practice D |
---|---|---|---|---|
Number of GPs | 2 | 2 | 4 | 6 |
Who provided leadership in the improvement team | Dispersed leadership with the GP as the main coordinator | Practice nurse | GP | |
Knowledge sharing boundaries encountered by the team | Between the improvement team and the receptionist staff | 1) Between the improvement team and the receptionist staff | ||
 |  |  | 2) Between the improvement team and the rest of the clinical staff |