Figure 2

Example of burnout results from the facility annual report. This is fictional data for illustration purposes. Staff burnout is measured by a complex scale called the Maslach Burnout Inventory (MBI). The MBI measures three components of burnout, Exhaustion, Cynicism and Efficacy (feelings of competence and successful achievement in one’s work). The MBI consists of nine items each asking staff to describe their feelings on a 7-point scale ranging from ‘never’ having those feeling to having those feelings ‘daily.’ Example items for the three components are; Exhaustion ‘I feel burned out from my work,’ Cynicism ‘I have become more cynical’ and Efficacy ‘I am good at my work.’ The graph shows the average Exhaustion scores at your facility for years one and two compared to the provincial average. Using the high risk for burnout cut-off value (≥3.00) to identify persons at risk of burnout, the results indicate that 25% of staff scored a mean value ≥3.00 for the Exhaustion items for year one and 22% for year two. Provincially, 20% of healthcare aides scored ≥3.00 for Exhaustion.