Table 4 Missing and new elements of facilitation in relation to facilitation as described in the literature
Activities for which no documented evidence was found in the case-audit data of being performed by recognized facilitators | New activities identified as performed by recognized facilitators |
|---|---|
Interpreting baseline data and providing feedback/insight into performance gaps Creating an open, supportive, and trusting environment conducive to change Linking evidence implementation to patient outcomes Acknowledging success, recognizing and celebrating achievements | Displaying and generating enthusiasm at the start of the project Thinking ahead in the process Taking on specific tasks Being available as needed Ensuring group remains on task and things are not missed |