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Table 1 Summary of Case Study characteristics

From: Why is it difficult to implement e-health initiatives? A qualitative study


Case Study


Choose and Book

Picture Archiving and Communication System

Community Nurse Information System

Health care setting

Primary/Secondary care interface

Secondary care

Community care

Aim of technology

Allow patients to book first outpatient appointment at hospital of choice

Digitise x-rays and other images so they can be stored and viewed electronically

Electronic record system that also allows patient registration, clinic and visit scheduling and access to clinical algorithms.

Professionals affected by technology

Primary care: GPs, administrative staff.

Secondary care: Consultants, outpatient administrative staff

Doctors, radiologists, radiography administrative staff

Community nurses