Table 2 Semi-structured Interview Guide
Level of Performance | Investment in Improvement | Leadership |
|---|---|---|
How successful do you feel you are (at the practice level) implementing change? | Describe what your system has done to implement the project, and improve quality. | Have there been any special efforts to develop an effective team? |
How do you define success? | What specific strategies have you used to improve performance on selected indicators? | How does the leadership of this system affect the care that is provided here? |
Describe the day-to day work environment of your system. | What assisted in making it successful? | How does the practice handle new ideas? |
What are the communication patterns in the practice? | What have been the barriers? | Have new leaders (formal or informal) emerged to champion quality improvement efforts? |
| Â | How have these been overcome? | What is helpful? |
| Â | Â | What does not assist in improving care here? |