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Table 2 Patterns of feedback properties by facility

From: Audit and feedback and clinical practice guideline adherence: Making feedback actionable

  High Performers Low Performers
PROPERTY 1 2 3 4 5 6
Timely E E E E C C
Individualized E E C N N N
Non-Punitive E E I I N I
Customizable I I I N N I
  1. Note: E = Evidence was observed that the property in question was present at that facility; C = conflicting evidence; I = insufficient evidence; and N = negative evidence, i.e., evidence that the opposite property was present (e.g., an N for facility 4 on individualized means that there is evidence that the feedback is not individualized).